Return Policy

We want to help.

Unopened items may be returned within 14 days of receipt, less any shipping & handling costs. Return postage is not provided. Returns are not accepted for items that have been opened. 

Damage: In the unfortunate event your item arrives damaged, please send an email to info@proluxcosmetics.com with a photo of the damage and your request for a replacement or refund. Please note you have 14 days from the receipt to request a replacement/refund for damaged items.